Intercom Plugin for Claude Code
Connect your Intercom workspace to Claude Code. Search conversations, analyze customer support patterns, look up contacts and companies, and install the Intercom Messenger — all from your terminal.
Prerequisites
- An Intercom workspace
- Claude Code CLI installed
- Your Intercom workspace must be US-hosted (EU and AU support coming soon)
Installation
/plugin install intercomAvailable Skills
| Skill | Invocation | Description | |-------|-----------|-------------| | Intercom Analysis | Auto-triggered | Analyze conversations, find support patterns, investigate customer issues, and look up contacts. Triggers automatically when you ask about your Intercom data. | | Install Messenger | /intercom:install-messenger [framework] | Install the Intercom Messenger with secure JWT-based identity verification. Supports React, Next.js, Vue.js, and plain JavaScript. | | Install CLI | /intercom:install-cli | Install and authenticate the @intercom/cli command-line tool for shell access, scripting, and workspace provisioning. | | Customer 360 | /intercom:customer-360 [email or company] | Build a comprehensive customer profile with conversation history, account context, and interaction timeline. |
Usage Examples
Analyze recent support trends:
Show me the most common topics in open conversations this weekInvestigate a customer issue:
Look up all conversations from jane@example.com and summarize her issuesBuild a customer profile:
/intercom:customer-360 jane@example.comInstall the Messenger:
/intercom:install-messenger reactInstall the CLI:
/intercom:install-cliGet conversation details:
Pull up conversation #12345 and show me the full threadAccess & Limitations
- Safe, read-only access — The plugin can search and retrieve data but cannot create, update, or delete conversations, contacts, or other Intercom objects. Your workspace data is never modified.
- US region only — Currently supports US-hosted Intercom workspaces. EU and Australia region support is planned.
- Rate limits — Search operations are subject to Intercom API rate limits. The MCP server handles throttling automatically.
Resources
License
MIT — see LICENSE for details.
