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Works with

Claude CodeClaude DesktopCursorVS CodeClineCodex CLIOpenClaw+ any MCP client

Install to Claude Code

This server doesn't publish a one-line install command. Follow the setup in the source repository.

Summary

Open-source customer feedback platform with built-in MCP server. Agents can search feedback, triage posts, update statuses, create and comment on posts, vote, manage roadmaps, merge duplicates, and publish changelogs.

README.md

<p align="center"> <a href="https://quackback.io"> <img src=".github/logo.svg" alt="Quackback Logo" width="80" height="80" /> </a> </p>

<h1 align="center">Quackback</h1>

<p align="center"> <strong>Open source feedback for teams that ship.</strong> </p>

<p align="center"> The open-source alternative to Canny, UserVoice, and Productboard.<br /> Collect feedback. Prioritize what matters. Close the loop. </p>

<p align="center"> <a href="https://quackback.io">Website</a> &middot; <a href="https://quackback.io/docs">Docs</a> &middot; <a href="#get-started">Get Started</a> </p>

<p align="center"> <a href="https://github.com/QuackbackIO/quackback/stargazers"><img src="https://img.shields.io/github/stars/QuackbackIO/quackback?style=flat&color=f5a623" alt="GitHub stars" /></a> <a href="https://github.com/QuackbackIO/quackback/blob/main/LICENSE"><img src="https://img.shields.io/badge/license-AGPL--3.0-blue" alt="License" /></a> <a href="https://github.com/QuackbackIO/quackback/actions"><img src="https://img.shields.io/github/actions/workflow/status/QuackbackIO/quackback/ci.yml?label=CI" alt="CI" /></a> <a href="https://github.com/QuackbackIO/quackback/issues"><img src="https://img.shields.io/badge/PRs-welcome-brightgreen.svg" alt="PRs Welcome" /></a> </p>

<p align="center"> <img src=".github/screenshot.png" alt="Quackback feedback portal" width="800" /> </p>

Get Started

Cloud — start free at app.quackback.io. We host, scale, and maintain it for you. No setup required.

Self-hosted anywhere with Docker or one click on Railway.

Why Quackback?

Most feedback tools are expensive, closed-source, and lock you in. Quackback gives you a modern feedback system you actually own.

  • Self-host for free. Run on your own infrastructure. No per-seat pricing.
  • Own your data. Your feedback lives in your own database. No vendor lock-in.
  • AI-powered. Automatic duplicate detection, AI summaries, feedback extraction from external sources, and an MCP server that lets AI agents search, triage, and act on feedback directly.
  • 24 integrations. Slack, Linear, Jira, GitHub, Intercom, Zendesk, and more out of the box.

Features

  • Feedback boards. Let users vote, comment, and track status on feature requests. Vote on behalf of customers and see a full activity timeline on every post.
  • AI-powered. Automatically detect duplicates, summarize key themes, and ingest feedback from Slack, email, and other sources so nothing slips through the cracks.
  • Embeddable widget. Collect feedback right inside your app with a drop-in widget. Works on desktop and mobile, with native SDKs for iOS and Android.
  • Admin inbox. Triage incoming feedback in one place. Filter, group, dismiss, and restore deleted posts.
  • Roadmap & changelog. Show users what's planned, in progress, and shipped. Publish updates and schedule posts for later.
  • Integrations. 24 integrations including Slack, Linear, Jira, GitHub, Intercom, Zendesk, and two-way issue tracker sync.
  • API, webhooks & MCP. Automate workflows with the REST API, outbound webhooks, and a 23-tool MCP server for AI agents.
  • Internationalization. Portal and widget available in English, French, German, Spanish, and Arabic with full RTL support. Auto-detects browser language.
  • Flexible auth. Password, email OTP, Google, GitHub, and SSO with providers like Okta and Auth0.
  • SEO-ready. Auto-generated sitemap and social sharing previews on every portal page.

Integrations

Slack, Linear, Jira, GitHub, GitLab, Asana, ClickUp, Monday, Trello, Notion, Shortcut, Azure DevOps, Intercom, Zendesk, Freshdesk, HubSpot, Salesforce, Stripe, Discord, Teams, Segment, Zapier, Make, and n8n.

Self-Hosted

One-Click Deploy

![Deploy on Railway](https://railway.com/deploy/quackback?referralCode=ez8Slg&utm_source=github&utm_medium=readme&utm_campaign=deploy-button)

Docker

git clone https://github.com/QuackbackIO/quackback.git
cd quackback
cp .env.example .env   # Edit with your configuration
docker build -t quackback -f apps/web/Dockerfile .
docker run -p 3000:3000 --env-file .env quackback

Requires PostgreSQL and a Redis-compatible store. Set DATABASE_URL and REDIS_URL in .env. Migrations run automatically on startup.

Contributing

See the Contributing Guide to get started.

Local Development

Prerequisites: Bun v1.3.7+ and Docker

git clone https://github.com/QuackbackIO/quackback.git
cd quackback
bun run setup    # Install deps, start Docker, run migrations
bun run db:seed  # Optional: seed demo data
bun run dev      # http://localhost:3000

Log in with demo@example.com / password.

Tech Stack

<a href="https://github.com/QuackbackIO/quackback/graphs/contributors"> <img src="https://contrib.rocks/image?repo=QuackbackIO/quackback" alt="Contributors" /> </a>

License

AGPL-3.0.

  • Self-hosting — free and fully functional, no limits
  • Modifications — if you distribute or run a modified version as a service, open-source your changes under AGPL-3.0

Contributions require signing our CLA.

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